Terms & Privacy Policy


Terms and conditions

The Customer’ is the person or company for whom, or on whose behalf, the work is carried out. ‘The Work’ is the work supplied or carried out by Fusion Group pursuant to any contract made under these conditions.

All charges are subject to VAT at the current rate.


2. Pricing

Estimates for design, artwork and printing are strictly subject to sight of final copy, transparencies, diagrams, any other content material and final instructions from the client.

Quotations are fixed for two months from the date of issue. Beyond that period we reserve the right to amend them.

Unless otherwise specified, all quotations submitted are based on reasonable time schedules. In cases where the work is requested on a ‘rush’ or ‘overtime’ basis, any additional costs incurred due to such circumstances, will be reflected in our final invoice.

3. Modifications & Alterations

Modifications and alterations requiring additional work not allowed for in the original quotation may result in supplementary charges. Every effort will be made to intimate and agree these before proceeding.

4. Meetings

A reasonable allowance for initial briefing and discussions is made in the quotation.

If extra meetings are called, then a supplementary charge may be made.

5. All relevant out-of-pocket expenses will be charged extra and will be subject to a small administration charge.

6. Payment

All accounts should be settled within 14 days of the invoice unless otherwise agreed.

If the work extends beyond one month, interim invoices will be issued at the end of each month relating to work done in that month, or on completion of relevant phases of the project.

7. Invoices

All invoices are deemed to be accepted unless notice is received by Fusion Group within seven days of receipt of the invoice. Should any invoices not be paid within 30 days, we reserve the right to charge interest at the maximum rate permitted by law.

If we are forced to retain solicitors to collect our invoices, such fees and court costs that may be necessary, as well as any interest rate charges incurred, will become payable.

8. Termination

Premature cancellation of any confirmed order by the customer will entitle us to payment for all services rendered up to and including the date of termination.

9. Proofs

Proofs of all work may be submitted for customers’ approval and Fusion Group shall incur no liability for any errors not corrected by the customer in proofs so submitted. Customers alterations and additional proofs necessitated thereby shall be charged extra. When style, type or layout is left to Fusion Group’s judgment, changes there from made by the customer shall be charged extra.

10. Intellectual property rights

Fusion Group will be the owner of all intellectual property rights concerning any original work it creates including but not limited to, designs, computer programmes, software and documentation. Whole title and interest in any said creations will remain with Fusion Group unless Fusion Group agree to waive its moral rights, if any, pursuant to sections 77 to 83 inclusive of the Copyright Designs and Patents Act 1988 in favour of the customer.

11. Delivery and Payment

(a) Delivery of work shall be accepted when tendered to the customer and thereupon or, if earlier, on notification that the work has been completed, the risk therein shall pass to the customer and payment shall become due to Fusion Group.

(b) Until such time as payment in full is made to Fusion Group in accordance with these conditions and title of the work has passed to the customer, the customer shall hold the work as trustee, but not as agent, for Fusion Group and shall ensure that the work shall be stored separately from any other property of the customer or from any property belonging to a third party and held by the customer and shall be clearly identifiable as the property of Fusion Group. At any time prior to title to the work passing from Fusion Group in accordance with these conditions, Fusion Group shall be entitled to demand to recover possession of the work or any of it and, for this purpose, shall be entitled to enter upon the customers premises (or any other premises where the work is stored) during normal business hours for the purpose of removing such work from such premises. These conditions constitute an authority for any third party authorised by Fusion Group to exercise our rights hereunder.

12. Design Credits

We reserve the right to claim authorship of all designs for which we have been responsible and to reproduce any works in a reasonable way for our own marketing purposes.

13. Printed Specimens

We are entitled to receive a reasonable number of printed specimens of all designs for our files and for our own promotional purposes.

14. License agreements

(a) Each License granted under this Contract is non-transferable and non-exclusive and the Buyer has no right to grant any sub-license.

(b) Each software program and other intellectual property rights in it remains the property of Fusion Group or its licensor and the Buyer shall acquire no rights in respect of any of the programs nor may the Buyer in any circumstances take any copies of any of the programs.

15. Claims

Advice of damage, delay or partial loss of goods in transit or of non-delivery must be given in writing to Fusion Group and the carrier within three clear days of delivery (or in the case of non-delivery, within 14 days of despatch of the goods) and any claim in respect thereof must be made in writing to Fusion Group and the carrier within seven clear days of delivery (or in the case of non-delivery, within 21 days of despatch) all other claims must be made in writing to Fusion Group within 14 days of delivery. Fusion Group shall not be liable in respect of any claim unless the aforementioned requirements have been complied with except in any particular case where the customer proves that (i) it was not possible to comply with the requirements and (ii) advice (where required) was given and the claim made as soon as reasonably possible.

16. Liability

(a) Fusion Group shall not be liable for any loss, whether direct, indirect, consequential or otherwise, or third party claims occasioned by any failure to complete or delay in completing the contract or failure of or any delay in delivery.

(b) Where any work is defective for any reason, including negligence, Fusion Group’s liability (if any) shall be limited to rectifying such defect.

(c) While Fusion Group takes every reasonable care to ensure the quality of its  software it is impossible to eliminate the risk that computer software may develop faults or viruses or in unforeseen circumstances perform in a manner not anticipated by the Seller of it and Fusion Group will not be liable for any loss of business incurred through this process.

19. Illegal Matter

(a) Fusion Group shall not be required to print any matter which in Fusion Group’s opinion is or may be of an illegal, defamatory or libelous nature or an infringement of the proprietary or any rights of any third party. (b) Fusion Group shall be indemnified by the customer in respect of any claims, costs and expenses arising out of any libelous matter or any infringement of copyright, patent, and design or of any other proprietary or personal rights contained in any materials printed for the customer. The indemnity shall extend to any amounts paid on legal advice in settlement of any claim.

20. Periodical Publications

A contract for the printing of a periodical publication may not be terminated by either party unless 13 weeks notice is given in the case of periodicals produced monthly or more frequently or 26 weeks notice in writing is given in the case of other periodicals. Notice may be given at any time but wherever possible should be given after completion of work on any one issue. Nevertheless, Fusion Group may terminate any such contract forthwith should any sum due thereunder remain unpaid.

21. Jurisdiction

This contract shall be construed according to, and governed by Scottish Law; the parties moreover agree to submit to the exclusive jurisdiction of the Scottish Courts in any dispute or difference of any kind that may arise concerning the contract.

22. Force Majeure

Fusion Group shall have the right to cancel or delay deliveries or to reduce the quantity of goods delivered and shall under no circumstances be responsible for failure or delay in performing or fulfilling any contract or otherwise failing to implement its obligations to the customer if such failure or any delay shall be due to any cause of circumstance beyond the control of Fusion Group. Subject to the foregoing the occurrence of such circumstances or events will not operate so as to effect or suspend any other rights or obligations of either party hereunder.

Privacy Policy:

The information we collect

To better serve our customers and improve our website, we may collect the following information:

• Contact information

• Business details

• Browser cookies

• Survey responses and competition submissions

The information may be used to measure web activity, produce internal records or create services and promotions most relevant to our customers.


Information you submit via this website is secure and is never shared to a third party unless as authorised by law.

In order to prevent unauthorised access or disclosure, we have created physical, electronic and managerial procedures to safeguard the information we collect online.

Browser cookies

We collect cookies to allow us to measure and analyse behaviours of our website visitors. Individual user data is not stored and, once the statistical information has been analysed, it is removed from the system.

Links to other sites

This website contains links to external websites. Privacy policies on these sites may vary and, as such, we are not responsible for the content or privacy policies of these sites.

Changes to this Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes to our website. As a result, you should visit this page periodically to keep up to date with changes.

Data Protection Act 1998

Fusion Group is fully compliant with the Data Protection Act 1998.

You may request details of stored personal information by writing to: Fusion Group, Grangemouth